Sebastian A.

Dear GHS.,
I've used your product since 2009 when i started working in a guitar shop.
I still have my first Fast Fret. Wood handle, brown plastic container.

I've swore by it, and my enthusiast sold your product do many customers.
Last year i went through 3 fast fret applicator, they dried very fast, i think the new sponge has a much higher evaporation rate (probably also due to not having the "paper" wrap like the old one) and the first application are messy.

My 16 years old wood handle applicators still works. I know that you're selling more products this way because they dry up so fast, but can't we have a "reissue" of the old one? wood handle, nice felt tip with the wrap around paper branding? I'm willing to pay double the price for that, i don't care, it just need  a nice reliable fast fret applicator and get my 16yo old on to retirement .

I know that people don't like changes and want to complain, but i think that there is a real problem with the new applicator material, I also had customers complaining about ti getting dry fast.

I've started selling the "fingerboard caring kit" as a refill for the fast fret, not sure if is exactly the same stuff, but it feels like it, can someone confirm it, or is a completely different product?


So, yeah, please, evaluate doing a "reissue" edition. We're addicted by your product, we don't care if it cost double, just give us the possibility to have back the good quality,


Thanks for your time.

S.Alge

Paul S.

On the fast-fret container, composition is of little consequence unless it negatively affects the application or quality of the product. It is easily discernable to me, comparing my metal can version with the newer plastic, that the product contents is different. Not only the odor / aroma, but the effectiveness of its cleaning and lubrication. And, in the metal can version, the applicator handle has, what looks like a refill cap. What is the exact chemical difference between the old & new versions of the fast-fret product? Thank you. Paul B. Searles, US Coast Guard, Retired 

deb v.

Hi Paul-thanks for the comment. The chemical composition is the same from the older version to the new version.  The only difference is that the felt applicator holds about 30% more of the material. 

James W.

I have the same experience.  The original felt like a silicone-based lubricant and didn't have the weird fruity smell the current product has...regardless what the manufacturer says.

Paul Z.

Unfortunately, they have severely downgraded this product. I have used this product for years, swore by it, I applied it before and after every set. Bought a bunch, one for each gig bag and to keep in my car. Saw the new product on a shelf and was intrigued, so I bought it and gave it a try.

The new case is plastic instead of metal. Not exactly a big deal in itself even though it feels cheesy, but the case just doesn't keep the fluid from leaking out. The applicator is a much worse material and actually fell off after a couple uses. As for its lubrication, I will admit that it did feel about the same on the strings as it used to, though it definitely let out a lot more fluid than it usually did. As far as I can tell, it was indeed a genuine GHS fast fret and not a knockoff, which was so upsetting to find out.

I used to tell every bassist I knew to buy fast fret but I can't recommend it anymore.

Please revert to the old version!!! 

Gusztav N.

I just bought a new fast fret and I am now really sad. You - GHS - just destroyed Your best product! Everything become plastic. Plastic is a synonym of "useless" , "no quality" and "short sighted"  and I did not mentioned the environmental part of the changes. I am really- really disappointed! 
You product become absolutely useless! 
- the sponge is useless. The fluid comes out uncontrolled, everything will be covered by the fluid
- the plastic handle is useless. it's to small and in it DOES NOT hold the sponge!!! The sponge falls out from the handle 
- the cover is useless. It covers the spongle, but it does not stay on the top, it falls off ! 
- the plastic packaging is useless. It's not sturdy, so the top falls off. If you put the Fast Fret in the pocket of your gig bag, the top falls off, the cover falls off, the sponge falls off and all the fluid comes out in the pocket... this is just useless! 

I am so sad to tell You, your product just become absolutely useless ! I used over 2-3 DECADES and it really helped me, especially at out-door venues and festivals. 

I am asking You - no! I am begging You to return to the "real deal" 

Wishing You the Best. Really. I really hope, You can fix it.   

Gusztav Nadzon ( Germany / Hungary )   

 

David C.

Had to create an account for this...

been using fast fret for near on 30 years

the cleaner is different, that wadding applicator and smell has gone, the strings dry out quicker, the pot is tacky, and it dries out waaaaay to quick.

Sorry to say it but after years of using nothing else i have to find an alternative.